If you have any questions about security on our Sites, you can contact us at privacy@forever21.com. Cannot be used online. Securely pack your merchandise and return form in a box or envelope of your choice (you may also use the original package if possible). For instance, if our service is temporarily suspended for maintenance, we might send you an email. Your consent to receive automated calls and texts is completely voluntary. We may also send an email to you at the email address you have provided to us in these circumstances. Forever 21's failure to insist upon or enforce strict performance of any provision of this Returns and Exchanges Policy will not be construed as a waiver of any provision or right. ARBITRATION NOTICE: EXCEPT IF YOU OPT-OUT AND EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND FOREVER 21 WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. We may change, move or delete portions of, or may add to, our Site from time to time. We may share your Personal Information with third parties as described in this Privacy Policy or otherwise with your permission. At this time, all store returns of online purchases using PayPal are valid for exchange or store credit only. The term “your device" refers to any computer, tablet, smart phone or other device you are using to access our websites or to operate the Forever 21 mobile applications. As noted above, we may disclose your information to third parties for their direct marketing purposes. Forever 21's failure to insist upon or enforce strict performance of any provision of this Returns and Exchanges Policy will not be construed as a waiver of any provision or right. SHOP NOW BEFORE THEY'RE GONE! You do not have an option to opt out of these emails, which are not promotional in nature. If you would like a replacement of the item(s), please write Exchange on the return form in the notes section. If we make any material changes to the Privacy Policy, we will notify you by means of a general notice on the Sites prior to the change taking effect. Fees and Charges. Free shipping.
The use of cookies is a standard practice among websites to collect information about visitors’ activities and to make using websites easier for you. Forever 21 reserves the right to change this dispute resolution provision, but any such changes will not apply to disputes arising before the effective date of the amendment. However, no Internet or e-mail transmission is ever fully secure or error free. If you would like a replacement of the item(s), please write Exchange on the return form in the notes section. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction.
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